1. Do you charge any transaction fee?
No, we don’t charge any transaction fee. Whatever your customers pay to you, it directly goes to your account using your preferred payment gateway.
2. Difference between subscription plans and license plan?
In subscription plan, we take care of the hosting, maintenance and regular backups. Your site is hosted on a shared server. We use AWS for the same. Whereas, you host everything on your preferred server in license plan.
Though, we provide an option where you can always upgrade from subscription plan to license plan.
3. Is my data safe and secure?
Yes, we have an in-house team of network security experts which makes sure that your data is completely safe and secured with us. They perform regular backups to make sure you never lose anything. Moreover, you have all security features which Amazon AWS provides.
4. What if we need additional development?
You can always contact our team of experts for custom requirements. They will analyze your requirements, guide you with the process and perform the additional development in most fitted way.
5. How does support work?
Each and every customer of ours has a dedicated account manager assigned who is responsible to guide you and make sure you use the platform in your business benefit. Support is available round the clock to help you with your queries. You can email, call, use live chat or submit a support ticket.
6. How to get in touch?
To get in touch with us, call us directly to +91-782-192-3115 or write an email to firstname.lastname@example.org